How Charles Darrow's Story Can Inspire Prosperity and Growth in 2023
Download Resources for Sustainable Business Growth
A success story of how Intel waged a war against competition using client-centric strategy

February 2023

In the early 2000s, McDonald's was facing declining sales and customer satisfaction due to increased competition from other fast food chains and…
A storytelling technique for Corporate Problems

January 2023

ChatGPT is in news and everyone is exploring how it can be useful to their business and here's my take on its utility wrt client centricity.

December 2022

Sales Organization, including Sales Director, Account Managers, Channel Managers, Regional Managers, Area Managers, Zonal Managers, Territory Managers…
A decade ago, Google's researchers, Kerry Rodden, Hilary Hutchinson, and Xin Fu, published a paper on how to measure the UX of web applications. Their…

November 2022

Blitzscaling is a book by the co-founders of LinkedIn, Reid Hoffman and Chris Yeh, an investor and an author, respectively. The book explores…

October 2022

Block Your Calendar! I'm speaking at the Indian Society for Quality (ISQ) event on Client Centricity in Manufacturing with specific focus on client…
I casually glanced at the pages that my co-passenger, a pilot returning home, was reading. Instantly, it gained my full attention. I began peeping into…

September 2022

The Client Centric Protagonist Happy to share that my third book titled "The Client Centric Protagonist" is out! Delighted that this book as been…